SHIPPING & HANDLING

On occasion we offer shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions follow us on Instagram. We ship to most countries worldwide via USPS for all domestic packages.

Shipping & Handling Charges are as follows:

USPS shipping for domestic, all states within the USA

Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

The processing time for orders is 7-10 business days. After that, delivery time within the United States is 3-6 days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Please be aware that buyers are responsible for any and all duties and customs charges that may be incurred.We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout. No exceptions.

PAYMENT INFORMATION

We accept MasterCard, Visa, American Express, and PayPal. We do not accept returns, exchanges or refunds. All sales are final. If item is damaged upon receipt of delivery, please contact us immediately within 24 hours of receipt of product with image of damaged item by emailing us at hello@handacosmetics.com for process of replacement product or ultimately, a refund. We will provide further instructions at that time.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so please contact us immediately within 24 hours at hello@handacosmetics.com if you believe you have provided an incorrect shipping address.

However, we hold no responsibility if the package was shipped to the wrong address upon your mistake for providing or late notifying of the incorrect information.

Lost/Stolen Packages:

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at hello@handacosmetics.com

Simply contact our support team at hello@handacosmetics.com if you have any questions regarding your purchase.